Care Management

Care management services can provide your practice and patients with many benefits, including

  • Additional 5% Provider Delivered Care Management uplift
  • Reimbursement for activities that your practice may already be doing but not being paid for
  • Reduces workload of physicians by freeing up time spent with complex patients/family, coordination of care, etc)
  • Reduces readmission
  • Improves coordination of care
  • Improves patient satisfaction


Engrained in the Blue Cross Blue Shield of Michigan Patient Centered Medical Home program, Provider Delivered Care Management is a model where care management is provided within the primary care practice by trained care managers. This model was based on studies that showed care management delivered in-person by embedded care managers within the practices are more effective than centralized care managers.

Learn more about Provider Delivered Care Management for primary care practices and specialists.